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| Information To Process Your Booking |
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In order to process your booking, brochure request or availability request we need to collect certain information from you. These details include where applicable, name, address, email address, telephone number, age of party members, credit/debit card details and such marketing information deemed necessary to send the appropriate brochure or check availability. We take full responsibility for ensuring the security of these details.
In making a booking, requesting availability or a brochure you consent to this information being passed on to any relevant organisation needed for processing this data. Where necessary such companies may be outside the European Economic Area (EEA). The information may also be provided to security or credit card checking companies, public authorities such as customs/immigration if required by them, or as requested by law.
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| Security To Protect Your Information |
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| When you book your holiday online, we use the latest secure server software (SSL) which encrypts your credit card details and booking confirmation information before it is sent. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
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| Your Consent |
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| By using the website, you consent to the collection of use of this information by Greenbank Holidays Ltd. in the ways described above. Your information will be kept on file and may be used to send you details of future offers and brochures. We may also provide your details to selected third parties for similar purposes. If you do not wish to receive such information please let us know by using the opt out boxes on the relevant web pages. You are entitled to a copy of your information held by us. We may make a small charge for providing this to you. Under the 1998 Data protection Act your data controller is Greenbank Holidays Ltd.
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| Website Feedback |
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| In order to process your website feedback we need to collect certain information from you. These details include name, email address and telephone number. This information is held on a separate file and will not be used independently to send you details of future offers and information. It will not be passed onto any third parties.
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| Website Traffic |
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| We use Hitbox to analyse traffic to this website. Hitbox collects aggregate information such as overall visitors, referrer information, time /date of visit with the use of cookies in order to monitor general usage of the site. Hitbox does not collect personal information such as name, address or email.
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